Customer Service Training

Welcome to the Vennote New Hire Onboarding Course! Hello and welcome to the team! We’re excited to have you join us and look forward to supporting your journey from day one. This Onboarding Course has been specially designed to help you settle in, understand our culture, get familiar with key tools and processes, and hit the ground running. What to Expect: An introduction to our company values, mission, and structure Guidelines for tools, systems, and communication Essential policies and compliance training Departments, projects, products and services HR and Finance essentials, benefits and entitlements Tips and resources to help you succeed This LMS will serve as your guide—feel free to explore at your own pace, and don't hesitate to reach out if you need support along the way. Once again, welcome aboard! We're glad you're here. 🚀 Warm regards,HR / Learning & Development Team

This course provides a fundamental understanding of Information Technology (IT) and introduces the basics of Operating Systems (OS). Learners will explore hardware, software, networking, security, and essential OS concepts to develop a strong IT foundation. By the end of this course, learners will be able to:✅ Understand IT fundamentals, including hardware, software, and networking.✅ Explain the role and functions of an Operating System.✅ Identify different types of Operating Systems.✅ Perform basic OS operations, including file management and system configuration.✅ Recognize cybersecurity principles and best practices.